REPORTS:

WEEKLY HOME DELIVERED MEALS REPORT

This report is printed at Highland Valley from information on the official authorization form written by the Care Advisor. The report is distributed to the Dining Center weekly. Sheets are printed by route. Information contained on the sheet is updated weekly by the Dining Center Coordinator, then entered by a Program Assistant at Highland Valley into SIMS. The report includes information updated by the Dining Center Coordinator on the previous weekly report.

The report shows who is authorized by Highland Valley to receive a meal each day of the week. The “1" next to the participant name means he/she is authorized to receive a meal on that day. The “1” will appear to the right of the meal description. For instance, reg.1 LWH=regular, modified LWH=diabetic, regular HSC=evening and regular HWF=frozen.

Both Federal and State Home Care participants are listed on the report. Refer to your emergency contacts report to determine which. The “P*” indicates a priority meal recipient, a participant who needs a substitute meal if meals are to be cancelled due to weather or driver shortage.

A “0” next to a name means that meal service is not authorized for that particular day. A “S” indicates the service is suspended.

INSTRUCTIONS:

Compare the sheet to the Dining Center activity each day. Modify the sheet for any day that information for a participant does not match the meal service using the following guidelines:

*If a new participant is added, assign a route by writing the person’s full name at the bottom of the appropriate route page along with the amount of meals received.

*If a participant needs to be moved to another route, cross off the person’s name from the sheet and write the person’s full name at the bottom of the appropriate route page along with the amount and type of meals received.

*If a participant does not receive a meal due to a suspension of meal service that week, write “S” over the “1” on the day(s). Note the reason code for suspend and resume date, if known, in the notes section. Reason codes are: 6 = CHHA temporarily providing service, 7 = Client hospitalized, 8 = Client on vacation, 9 = Client refused,
15 = Client admitted to nursing home.

*If a participant does not receive a meal due to an unscheduled “not home” write “S” over the “1” on that day.

*If a participant whose meal service has been suspended resumes service, write “1" over the “S”.

*If a participant receives the meal as planned, do nothing.

*If a newly enrolled participant receives a meal and the name is not on the sheet, write it on the appropriate route sheet. Enter a “1” in the appropriate column for that day.

At the end of each week, total each column across and down for each route. Please double check your math.

Return the report to Highland Valley care of Work Request Box no later than the following Monday.

NOTES:

You may provide a meal only on the actual day(s) it is authorized. To determine which days are authorized, refer to the most recent authorization from Highland Valley.

If a participant frequently cancels meals or changes days, please bring this to the attention of the Care Advisor at Highland Valley.

In the event of a death, call the Care Advisor.

You may learn of a situation that would lead to a suspend or a terminated status of meal service for a participant. For instance you may learn that a participant has entered the hospital or moved out of the service area. If meal service is not already shown as suspended on the report, write “S” over the “1” on the day(s). Note the reason code for suspend and resume date, if known, in the comment section. Reason codes are: 6=CHHA temporarily providing service, 7=Client hospitalized, 8=Client on vacation, 9=Client refused, 15=Client admitted to nursing home. Then notify the Care Advisor by telephone if the participant is in the State Home Care category. If the participant’s status is Federal, do not call unless the information is a termination. Otherwise, it is only necessary to write the information on the report.