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Employment Opportunities

Please see below for available openings at Highland Valley Elder Services.  We offer our full-time employees:

  • • 37.5-hour Work Week
  • • Group Health and Dental Insurance
  • • Medical & Dependent Care Flexible Spending Accounts
  • • Employer-paid Life and AD&D Insurance
  • • 401(k) Retirement Plan, with matching and discretionary employer contributions
  • • 13 Paid Holidays & 3 Personal Days
  • • 15 Vacation Days
  • • Professional Training Opportunities
  • • Free, Convenient Parking
  • • Voluntary Supplemental Insurances

Highland Valley is an AA/EOE.

Care Advisor

    JOB SUMMARY: To increase living options for elders by developing, implementing and monitoring a service plan, using a comprehensive assessment procedure, which will best assist an elder to maintain the living arrangement of his/her choice.

    AUTHORITY: This position reports to and is supervised by the Home Care Program Director and the Home Care Supervisor.

    DUTIES AND RESPONSIBILITIES:

    I. Link and coordinate resources with elders.

    A. Make comprehensive assessments through field interview and observation. Conduct monitoring visits at regular intervals and as needed.
    B. From this assessment, develop and implement a service plan, make referrals to appropriate agencies and follow up on these referrals.
    C. Act as an advocate to/with the elder when necessary.
    D. Maintain the case file by completing all mandated paperwork in a timely fashion according to required documentation standards.

    II. Provide Information and Referral services.

    III. Participate in Highland Valley’s development of comprehensive community programming efforts.

    IV. Participate in training and development activities to increase knowledge/skills for continuous strong performance in this position.

    V. Participate in required quality performance initiatives within program area.

    VI. Other tasks as assigned by supervisor to meet agency needs.

Northampton Driver for Meals on Wheels

JOB SUMMARY: Delivers meals to participants of Highland Valley’s Home- Delivered Meals Program.

QUALIFICATIONS: Knowledge of the service delivery area for Home-Delivered Meals (HDMs).
A valid driver’s license.
A reliable vehicle to transport the meals.

PRIMARY FUNCTIONS AND RESPONSIBILITIES:

A. Helps to pack coolers and bags for delivery of meals.

B. Delivers meals as assigned by Supervisor.

C. Reports to or calls Home Delivered Meals Site Coordinator if any problems arise on Home-Delivered Meals route.

D. Responsible for cleaning of own containers daily.

E. Driver should report any change in a participant’s condition or living situation to their Home Delivered Meals Site Coordinator. Driver should discuss with their supervisor which participants on their route need to have an individual call if meals are cancelled.

F. Participates in training and development activities leading to strong performance in this position.

G. Must be able to lift 25 lbs, and move 100 ft.

Protective Service Worker

    SUMMARY: The Protective Service Worker engages in activities related to the determina¬tion of eligibility for protective services and the provision and arrangement of services with elders de¬termined to be suffering from a reportable condition of abuse as defined in 651 CMR 5.02(31).

    AUTHORITY: This position reports to and is supervised by the Protective Services Program Director.

    DUTIES AND RESPONSIBILITIES:

    1. Receive reports of the abuse of elders and determines whether there is reason¬able cause to believe that a reportable condition exists.

    2. Determine whether an emergency or non emergency situation exists and re¬spond to emergency situations when necessary within working hours, or as negotiated.

    3. Conduct protective assessments of abused elders to include evalu¬ating the functional capacity, situation, and resources of abused elders.

    4. Develop, with abused elders, protective service treatment plans; providing or arranging for the provision of Protective and other services to abused elders. This can involve work with the Probate Court or District Attorney’s Office.

    5. Monitor the provision of services necessary to alleviate abuse and neglect until case can be closed.

    6. Maintain the case file by completing all mandated paperwork in a timely fashion according to required documentation standards.

    7. Community organization work to help educate the community to the issue of elder abuse; developing the effective inter agency relationships necessary in order to utilize the multi disciplinary resources available in the community for abused elders.

    8. Responsible for after hour, on call coverage one week at a time to be shared with other staff.

    9. Provide back up to care management system as needed.

    10. Responsible for carrying out other duties as assigned by the Protective Serv¬ices Program Director.

    11. Participate in training and development activities to keep up with knowledge/ skills leading to strong performance in this position.

    12. Participates in required quality performance initiatives within program area.

Home Delivered Meals Packer

JOB SUMMARY: Responsibility for packaging home delivered meals at the Central Kitchen.
JOB AUTHORITY: This position reports to the Packing Supervisor.

JOB REQUIREMENTS:
I. Must be able to lift at least 25 pounds and move it at least 100 feet.
II. Must be able to safely perform all job functions consistent with food service duties.
III. Must be able to write and fill out required forms.
IV. Must have the ability to work both independently as well as cooperatively with other kitchen crew.

DUTIES AND RESPONSIBILITIES:
I. Prepares for daily packaging.
II. Plugs in volraths.
III. Sets up and fills coolers.
IV. Packages fruits and desserts for day’s use.
V. Helps serve and package main meal.
VI. Assists in end-of-day clean up.
VII. Counts supplies for next day’s use.
VIII. Participates in training and development activities to keep up with knowledge and skills leading to strong performance in this position.
IX. Participates in required quality performance initiatives within program area.
X. Performs other appropriate duties as assigned by the Food Service Coordinator.
XI. Takes charge when Food Service Coordinator is off site.

Home Care Resource Specialist

JOB SUMMARY: Responsible for maintaining and expanding the Home Care Resource Department to increase options for elders by assessing their needs and providing resources to maintain the living arrangement of his/her choice. To develop and promote Caregiving Initiatives. Provide ECA, family caregiving and Options Counseling. Is a component of the Home Care Interdisciplinary team.

AUTHORITY: This position reports to and is supervised by the Information & Referral Supervisor.
EDUCATION
REQUIREMENTS: Bachelor’s Degree preferred

EXPERIENCE/SKILL Experience in human service delivery,
REQUIREMENTS: preferably with elder programs. Strong written communication, public speaking and computer skills required. CIRS eligible.

PRIMARY FUNCTIONS AND RESPONSIBILITIES:

I. Maintain and expand Information and Referral localization by:

1. Providing information and referral services regarding all program areas, using the database and other resources, to callers of Highland Valley Elder Services (HVES).

2. Assisting callers and completing intakes for Home Care, Home Delivered Meals, Nursing Home Screenings, Adult Day Health Screenings, Money Management and Protective Services Program options.

3. Training, assisting and updating HVES staff to understand and access pertinent resources to enhance utilization of community services.

4. Evaluating the effectiveness of the referral system consistent with quality standards to include consumer feedback and satisfaction regarding both the resources offered and the department.

5. Conducting outreach and marketing of the Home Care Resource Department both internally and externally.

6. Providing assistance to: a) nutrition program for reviewing suspends monthly, 6 month assessments; b) make provider referrals and build relationships with provider agencies.

7. Participating in PVADRC activities as required.

8. Completing required yearly educational training requirements as stipulated by ELD.

II. Promote Caregiving Initiatives by:

1. Working to coordinate, to mobilize the agency’s programs under the Caregiving Initiative, to identify caregiving issues and to develop and maintain potential resources for caregivers.

2. Conducting family caregiving, ECA and Options Counseling visits to identified individuals. Complete required documentation and tracking.

3. Working to accomplish yearly family caregiving goals.

III. Provide interdisciplinary care management to link and coordinate resources with elders.

IV. Participate in Highland Valley’s development of comprehensive community programming efforts.

V. Participate in training and development activities to keep up with knowledge/skills leading to strong performance in this position.

VI. Participate in required quality performance initiatives within program area.

VII. Perform all other tasks as assigned by supervisor to meet agency needs.

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