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Employment Opportunities

Please see below for available openings at Highland Valley Elder Services.  We offer our full-time employees:

  • • 37.5-hour Work Week
  • • Group Health, Dental and Vision Insurance
  • • Medical & Dependent Care Flexible Spending Accounts
  • • Employer-paid Life and AD&D Insurance
  • • 401(k) Retirement Plan, with matching and discretionary employer contributions
  • • 13 Paid Holidays & 3 Personal Days
  • • 15 Vacation days
    To apply, send cover letter and resume to: ctwiss@highlandvalley.org

    Highland Valley is an AA/EOE.

Company Background:
Highland Valley Elder Services, Inc. is a private, non-profit corporation that serves 24 communities in Hampshire and western Hampden counties. We serve older adults and their families through collaboration, education, advocacy, and a range of programs designed to support them where they live.

Protective Service Worker

JOB SUMMARY: The Protective Service Worker performs intake, investigation and service
planning and other Protective Services casework functions under the Elder
Protective Services Program as defined in 651 CMR.5.02.

AUTHORITY: This position reports to and is supervised by the Highland Valley Elder Services Protective Services Program Director.

REQUIREMENTS: A Masters or higher degree from an accredited school in social work, psychology, counseling, human development, nursing or gerontology; plus at least 1 year of experience in counseling casework or case management, preferably in a Protective Services or crisis intervention capacity. OR Bachelor’s Degree from an accredited school in social work, psychology, counseling, human development, or gerontology; plus at least 2 years of experience in counseling, casework or case management providing protective or crisis intervention services.

A. PRIMARY FUNCTIONS AND RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

1. Receives reports of the abuse, neglect, self-neglect and financial exploitation of elders and
conducts an investigation to determine whether there is reasonable cause to believe that the
abuse occurred.

2. Determines whether an emergency or non-emergency situation exists and responds to emergency situations when necessary, within working hours or as negotiated.

3. Conducts protective assessments of abused elders, including evaluation of the functional capacity, situation and resources of abused elders, in accordance with the provisions of M.G.L. c. 19A and 20(a) or 20(b).

4. Develops, with abused elders, protective service treatment plans; and provides or
arranges for the provision of protective and other services to abused elders. Provides
counseling to elders regarding the alleviation or prevention of abuse and the availability of
services. This can involve work with the Probate Court or District Attorney’s Office.

5. Monitors the provision of services necessary to alleviate abuse and neglect, until the case can be closed.

6. Maintains the case file by completing all mandated paper work in a timely fashion, according to required documentation standards, including the full use of APS computerized record (Harmony).

7. Performs community organization work to help educate the community to the issue of elder abuse; and develops the effective inter-agency relationships necessary, in order to utilize the multi-disciplinary resources available in the community for abused elders.

8. Responsible for after-hours, on-call coverage 1 week at a time, to be shared with other staff on a rotating basis.

9. Provides back-up to care management system as needed.

10. Responsible for carrying out other duties as assigned by the Protective Services Program Director.

11. Participates in training and development activities to keep up with knowledge/skills leading to strong performance in this position.

12. Participates in required quality performance initiatives within program area.

B. ADDITIONAL JOB REQUIREMENTS

1. Other tasks as assigned by supervisor to meet agency needs.

2. Environmental Conditions: Work is 50% indoor office work; 50% outdoor (i.e. travel to attend required meetings, presentations and trainings).
3. Physical Requirements
a. While performing duties of position, employee will be required to sit/stand for extended periods.

a. Working knowledge of computers applicable software and databases and capacity to see computer screen and read written material.
b. Capacity to communicate verbally with staff/supervisors, consumers and community.
c. Capacity for the fine manipulation of office equipment.
d. Capacity for occasional reaching, lifting or bending.

4. Work Environment Expectations
a. Available to work a salaried position with primary hours daily M-F, 9am-5pm.
b. Ability to drive as the position requires.

Care Advisor

Company Background:
Highland Valley Elder Services, Inc. is a private, non-profit corporation that serves 24 communities in Hampshire and western Hampden counties. We serve older adults and their families through collaboration, education, advocacy, and a range of programs designed to support them where they live.
Position Overview:
Highland Valley Elder Services, Inc. is currently hiring for a Care Advisor to increase living options for elders by developing, implementing and monitoring a service plan, using a comprehensive assessment procedure, which will best assist an elder to maintain the living arrangement of his/her choice.The Care Advisor reports to and is supervised by the Home Care Program Director and the Home Care Supervisor.
Essential Functions and Responsibilities:
• Link and coordinate resources with elders.
• Make comprehensive assessments through field interview and observation. Conduct monitoring visits at regular intervals and as needed.
• From this assessment, develop and implement a service plan, make referrals to appropriate agencies and follow up on these referrals.
• Act as an advocate to/with the elder when necessary.
• Maintain the case file by completing all mandated paperwork in a timely fashion according to required documentation standards.
• Provide Information and Referral services.
• Participate in Highland Valley’s development of comprehensive community programming efforts.
• Participate in training and development activities to increase knowledge/skills for continuous strong performance in this position.
• Participate in required quality performance initiatives within program area.
• Other tasks as assigned by supervisor to meet agency needs.
Qualifications:
• Bachelor’s degree required, social work or related field preferred
• Must have valid driver’s license and reliable transportation
• Prior experience with assessments or patient intake
• Prior sales experience a plus but not required
• Ability to operate independently and use discretion
• Strong work ethic and commitment to success
• Caring attitude and compassion
• $18 per hour

Job Type: Full-time
Accepting resumes until position filled.

Submit cover letter and resume to:
ctwiss@highlandvalley.org
Cathy Twiss, Assoc Dir of HR
320 Riverside Drive, Suite B
Florence, MA 01062
Fax: 413-584-7076
AA/EOE

 

Are you looking for work in the home care industry?

Highland Valley Elder Services does not employ home healthcare workers. However, our provider partners are frequently interested in adding to their team of professionals.  Click here for direct care worker opportunities outside of Highland Valley.

 

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